The Secret to
GETTING ALONG

A practical framework for navigating conflict, communication, and difficult conversations more effectively.

Drawing from more than 25 years of mediation and conflict resolution experience, Gabrielle Hartley offers a structured approach to handling tension, disagreement, and communication breakdowns with greater clarity and intention.

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Conflict is inevitable. How people respond to it matters.

Conflict affects relationships, families, workplaces, and everyday communication. Yet most people are never taught how to navigate difficult conversations productively.

The Secret to Getting Along introduces a practical framework for understanding conflict dynamics, improving communication, and reducing unnecessary escalation across both personal and professional life.

The book focuses not on avoiding conflict, but on approaching it more thoughtfully and effectively.

The Three Step Framework

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AWARENESS

Recognize emotional patterns, communication dynamics, and reactive behavior before conflict escalates

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PERSPECTIVE

Develop a clearer understanding of both your own position and the broader dynamics shaping the interaction

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ACTION

Approach difficult conversations with greater intention, structure, and practical communication tools

The framework is designed to help readers move
from reactive conflict patterns toward more constructive communication.

A practical approach to difficult conversations

Whether navigating family tension, workplace conflict, communication breakdowns, or everyday interpersonal stress, the book offers tools readers can apply immediately in real world situations.

Topics explored include:

• communication under stress
• conflict escalation patterns
• boundary setting
• reactive behavior
• productive dialogue
• relationship dynamics

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“You can’t let one bad moment spoil a bunch of good ones. Don’t let the silly little dramas of each relationship get you down. As Gabrielle Hartley has said in The Secret to Getting Along, navigating conflict starts on the inside. You can’t control other people, but you can control how you show up in a relationship, on both good days and tough ones. And Gabrielle’s book is a wonderful guide to getting it right.”

— Marc and Angel Chernoff, New York Times bestselling authors of Getting Back to Happy

“Recommended for anyone seeking to achieve accord or successful resolutions in the face of opposition.”

— Library Journal

“Hartley urges readers to listen carefully and respond rather than react, keeping tempers intact and communications open.”

— Booklist

“There are several gems in this book, but what stands out the most is Gabrielle’s focus on the need for self-awareness — becoming more capable of recognizing the impact of our actions on others. It is clear that NOT being aware is a major source of conflict and by holding a mirror up to ourselves, we not only improve our capacity to manage conflict, but puts us on a path to our own growth and development.”

— Donna Hicks, PhD, author of Dignity: Its Essential Role in Resolving Conflict

”The Secret to Getting Along is a smart, comprehensive, user-friendly guide for navigating conflict to enjoy healthy relationships with not only other people, but also ourselves. Hartley gives us specific, time-tested tools and insights, culled from her deep experience as a professional mediator, that allow us to make good choices in service of both our own sanity and in keeping the people who matter in our lives, even when we disagree. I can’t recommend this book enough, especially in these conflict-riddled times, when our impulses are to either argue with or walk away from those who don’t share our beliefs. Chock full of stories, exercises, and useful details, it’s a great read!

— Jill Sherer Murray, award-winning journalist and author of Big Wild Love: The Unstoppable Power of Letting Go

“In her new book, The Secret to Getting Along, attorney and mediator Gabrielle Hartley offers readers a practical, insightful guide to managing the conflict that is part of everyday living more effectively and more mindfully. Her YES method will help people restructure their relationships and their lives from the inside out. With helpful exercises, real life examples and touching personal revelations, Ms. Hartley has crafted a well-written, accessible book loaded with essential tools and key takeaways for all types of situations. I will surely be recommending this wonderful book to friends, family members, colleagues and clients!”

— Sharon Saline, Psy.D., author of What Your ADHD Child Wishes You Knew

“I wish everyone would read this book before they come into my office. I often see people giving up on relationships because of a conflict they just couldn’t resolve. The Secret to Getting Along (And Why it’s Easier Than You Think) offers step-by-step tools to manage conflict and move through it so you can actually have greater connection. The goal is not to win but to feel seen and heard. Gabrielle has done it again with another pivotal book.

— Elizabeth Cohen, PhD, clinical psychologist and author of Light at the Other Side of Divorce 

“Gabrielle Hartley’s approach to conflict resolution is simple, effective, and potentially life-changing. A must-read in this world that feels increasingly at odds!”

— Susan Guthrie, Esq, co-founder and CEO, Mosten Guthrie Academy

“Reading this book will change everything you thought you knew about conflict resolution and how to actually get along better. “

— Natasha Sizlo, author of All Signs Point To: A Memoir of Love, Loss, and Paris

“It really is easier than you think to avoid conflict and get along better. In this book, Gabrielle Hartley shows you how.”

— Lisa Zeiderman, Esq., Managing Partner of Miller Zeiderman, LLP

A very thoughtful, practical, and upbeat book! There are many tips and tools you can learn to apply to any relationship or friendship. By starting with self-awareness, the author brings greater clarity to our own part in relationships conflicts. We are often part of the problem and changing our own approach is so much easier than trying to change the other person (which never works). You will find that Hartley’s 3-step method is easy and rewarding to apply, with plenty of clear steps and lists for selfimprovement.

— Bill Eddy, author of It’s All Your Fault: 12 Tips for Managing People Who Blame Others for Everything

“A smart, instructive, and engaging guide for anyone who is ready to start addressing conflict in their relationships with a holistic approach.”
—Laura Friedman Williams, author of Available: A Very Honest Account of Life After Divorce

“A wise and engaging book that should be required reading for anyone in any kind of relationship.”
—Emily Esfahani Smith, PhD,
author of The Power of Meaning

Get a preview

Explore the introduction to better understand Gabrielle’s approach to communication, mediation, and conflict resolution.

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Conversations and Media

Gabrielle’s work on communication, conflict resolution, and relationship dynamics has been featured through national media, podcasts, speaking engagements, and professional discussions.

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Ready to approach conflict more thoughtfully?

Order the book or begin with a sample chapter to explore Gabrielle’s practical framework for communication and conflict resolution.

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DISCLAIMER: The commentary, advice, and opinions from Gabrielle Hartley are for informational purposes only and not for the purpose of providing legal advice or mental health services. You should contact an attorney and/or mental health professional in your state to obtain advice with respect to any particular issue or problem.

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